Practice Consultancy & Development Programmes

Supervision & Mentoring

Facilitation of Supervision
Supervision of Groups
Mentoring
Away Days: Work with Groups & Teams
Continuous Professional Development in Oxleas

Practice Consultancy Director: Dr. Margie Callanan BA, MSc, PhD
Chartered Clinical Psychologist
Email: m.callanan@:salomons.org.uk
Phone: 01892 507672

Practice Consultancy Administrator: Claire Fullalove
Email: practice.consultancy@salomons.org.uk
Phone: 01892 507575

Information on Mediation Support

This support is offered in situations where relationships have broken down, or are in process of breakdown, within a practice or professional setting. Mediation can clarify the main issues to be addressed within the organisation, by the individuals concerned, or in management processes. Mediation can contribute to more constructive processes and outcomes in emotive and complex situations, as well as offer an external perspective on sometimes difficult circumstances.

The process can vary according to the needs of the individuals involved or the circumstances of the situation, but usually the following would be considered:

1) Individual meetings of each party with the mediator.

2) A summary (verbal or written) of this meeting provided to the individual of their respective meeting.

3) A meeting with all parties and the mediator, outlining the summaries agreed from the individual meetings. At this meeting the mediator will offer their perspective and understanding of the main issues under consideration. Discussion will be facilitated between the parties. A summary (verbal or written) will be provided to both parties at the end of the meeting. All parties will be asked to agree to another member of the organisation, a manager or HR officer, being present to observe at this meeting.

4) The objective of this process is to reach and agree a 'next steps plan', which can be reviewed at a further meeting to be agreed.

Confidentiality, terms of reference and clear objectives will be agreed and borne in mind throughout the process.

Supervision and Mentoring

Supervision and mentoring have a critical role in enabling employees to provide high quality, safe services, in facilitating continuing personal and professional development and in ensuring that knowledge is developed and utilised in organisations. Individuals are often required by their professional bodies to engage in regular supervision in order to maintain standards and good professional practice. The complex tasks, processes and relationships involved in human services delivery mean there will be many issues and situations people routinely deal with that can benefit from reflection and planning, and from the support and challenge supervision and mentoring provide.

At Salomons, the consultants draw upon wide experience and knowledge of policy frameworks, diverse organisational cultures, research, education and learning, and of personal professional development. We offer confidential and stimulating working relationships to individuals and groups based on contracts and goals that are set within a frame of ethical commitments and national perspectives, but negotiated to reflect particular learning needs, interests and priorities. The purpose of supervision always focuses upon the client, and the process involves supporting the personal development of the supervisee in relation to their professional learning in ways that are responsive to the organisational context of their work. Supervision can thus be seen as having normative, restorative and formative dimensions (Proctor, 1987).